Redefining the customer experience at Porsche dealerships in a shifting automotive retail landscape.
To safeguard the dealership format, it needed to be more than just a showroom. The space offers more reasons for people to visit and new ways to engage with the brand.
The lifestyle focused environment leads with emotion, celebrates the essence of Porsche and uses physical, human and digital touchpoints to enhance the experience.
Input + Skills
Strategic approach
Brand analysis
Customer journeys
Concept vision
Experience signatures
Scalability
SectorAutomotiveLocationGlobal CreditsDesigned whilst employed. © Fitch